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A Tailored Service to Meet Your Needs

We have tailored our service to make your next big trip as stress-free as possible. Our highly dedicated and trained staff are here to help and answer any questions you may have. If you are hoping to enjoy all the benefits of bringing your own car to the airport without breaking the bank then Ace Airport Parking has got you covered.

Where is Ace Airport Parking located?

We are located at 189 South Centre Road, Tullamarine. Our Melway reference is 15-D2. If you are using a GPS unit, some units prefer the suburb/town as 'Melbourne Airport' or even 'Airport West'. We also have a downloadable location map with directions on our location page or you can use the power of Google to give you directions, by typing in your address and clicking go on our location page.

Do I need to pre-book my parking?

It is strongly recommended you take advantage of our online booking system. By pre-booking online you:

1. access to better rates than by just turning up on the day,
2. are guaranteed a parking space,
3. will save you time when checking-in,
4. we know you are coming and can plan for your arrival

You can also pre-book by phone, which is only a tentative booking unless payment is made. Simply call (03) 9330 2001.

How do I work out the parking rates and charges?

Parking is calculated on a calendar day basis. A free quote is available on our website. This will provide you with a fixed price for your stay and provide a number of parking options to suit your needs.

What happens if I arrive earlier than I booked?

You can enter/exit at any time during your booking period, including before or after your booked times, as long as it occurs on the same day, for example, Booked to arrive at 7 AM, but arrive at 3 AM. We use your booking times to ensure we allocate the right number of staff to peak times and plan our day, just like you're planning ahead for your next trip. You can even amend your travel times up to 48 hours before by clicking on the 'manage booking' link in your confirmation email.

What if I stay longer than I originally booked?

If you need to extend your stay and you are yet to enter the car park, you can use the 'manage booking' link confirmation email. However, if you are already away, we would appreciate an email to advise us of your changed return dates. On your return, you will be able to pay for the additional days at the standard parking rates as per our Booking Terms and Conditions.

How often does your courtesy buses run?

We have 4 fast free courtesy buses that operate On-Demand, 24 hours a day, 365 days a year. They do not run to a timetable but operate continuously to and from Melbourne Airport terminals and Essendon Airport. When you arrive, we go direct to departures, and when you return, we're at arrivals to bring you back.

Do you provide child restraints in your courtesy shuttle buses?

We do cater for children (6+ months) travelling on our buses and we have a Travelling with Children Policy which will provide you with all the information you need. When you make a booking via our website, you will be asked if you are travelling with children, however, if you book via another method, simply notify us in advance so we can arrange the correct bus for your trip.

How early should I arrive at Ace Airport Parking to get to the terminal?

We recommend you arrive at least 45 minutes before you wish to be at the Airport. This allows for traffic, to find a parking space and for us to transfer your luggage to our awaiting buses. This is in addition to the time the airline recommends you arrive at their check-in desk.

What airport terminals do you stop at?

All buses are able to stop in the authorised drop-off points located at the front of the T2 International Terminal, Lane 2, ground level at Zone E (also opposite the Park Royal). Access to T4 (Jetstar, Tiger and Rex), T3 Domestic Terminal (Virgin Australia), T2 International Terminal and T1 Domestic Terminal (Qantas) is via pedestrian crossings at each end of Zone E. It is a short 5-minute walk to all terminals from our central location on the airport forecourt.