- All
- Top Offers
- Coupon codes
- % Discount
- $ Discount
- Free shipping
- Deals
Save even more with free debit cards like Wise and N26. They help you avoid extra fees, manage online payments, and shop more efficiently, especially at international stores.
| Discount | Description | Expiry Date |
|---|---|---|
| 70% | Up to 70% OFF | 2026-06-04 |
| 100% | Fashion shop | 2026-06-07 |
You can return any item within 30 days, as long as the item/s is/are in perfect conditions (unused, with labels, in original packaging). We only ask you to please log in to MY ACCOUNT. Please find all further information here: returns.
What should I do if I receive the wrong item?
We do everything in our power to ensure that you receive the items you have purchased, but if you have received a wrong item, please log in to MY ACCOUNT. Please find all further information here: returns.
What should I do if I receive a damaged item?
We do everything in our power to ensure that your goods arrive in perfect conditions, but if there is a problem with faulty or damaged goods during shipping, please log in to MY ACCOUNT. Please find all further information here: returns.
How do I prepare my parcel for return?
Please log in to MY ACCOUNT. Please return items in their original packaging. Returned items should include tags and any packaging e.g. shoes should be returned with the original shoe box and be returned in perfect conditions (unused, with labels, in original packaging). Please use a new parcel/packaging to make sure that no labels or duct tape will be attached on the original product packaging. Attach the return label on the outside of the packaging and send the parcel to the address indicated on the return label.
Once your return is received and inspected by our Returns department, your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 10 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account. Of course, we will directly inform you per mail, once your refund has been proceeded. Please find all further information here: returns.
How will I receive my refund?
Once your return has been processed, we will refund you and send you a confirmation email. We will refund the amount according to the payment method that you have used when ordering. You will receive the money in your account between 4 and 10 days approximately depending on the payment method used when placing your order and your bank.
I have misplaced my packaging and want to return an item; can I have a new packaging?
If for any reason you no longer have this packaging and you would like to return an item, please contact us in advance.
Please return items in their original packaging. Returned items should include tags and any packaging e.g. shoes should be returned with the original shoe box and be returned in perfect conditions (unused, with labels, in original packaging).Payment and pricing
What are your payment options?
We offer several payment methods, all of them are assured by Adyen, who guarantees the security of your payments. Our main payment methods are PayPal, CreditCard, Apple Pay, Google Pay and DIRECTebanking. Please keep in mind that offered payment methods may vary by the country of destination. Once all items have been added to the basket and you have already selected the courier, all available payment methods for your destination country will be shown.
For online payments made by credit card, the ´Secure Socket Layer´ (SSL) security system is used, which allows encrypting your banking information when on the network.
Is it safe to use my credit card on your website?
YES! All purchases in our website are guaranteed maximum security! Tradeinn takes internet payment security very seriously.
When you order online, your bank details are encrypted and sent to our server using the SSL protocol (Secure Socket Layer). This payment protocol is standard and known for transmitting data securely by internet. They are never stored.
Why was my payment declined?
Please verify that your credit card number and expiration date are correct. Also, please note that we accept Visa, MasterCard, JCB, American Express and Maestro for credit card payments.
Sometimes your bank can hold the money on your card during a security time, to make sure that you really want to make the purchase. This is especially common if you do not shop online very often; If you have tried to make multiple purchases in a short period of time; Or if your card is very new.
We recommend that you call your bank to notify them that you have tried to buy from an online store. This way they can confirm your identity and enable its use. In any case, if the error messages come from your bank and not from our store, we recommend that you call your bank first to get more information about it.
When will I be charged VAT?
- For orders being shipped to countries within the European Union, VAT is already included in the product prices you see on our website.
- For orders being shipped to countries out of the European Union, no VAT and no sales tax will be included in the product prices you see on our website and you will not be charged any taxes by us. However your packages may be subject to the customs fees and import duties of the country to which you have your order shipped. The courier will charge you any taxes or customs directly. As taxes and customs may also depend on product category as well as declared amount, we are not able to provide you with any further details. We would recommend you to consult your local Customs office, which will happily assist you with further information.
Is there any extra charge not shown on the website?
NO! but for orders being shipped to countries out of the European Union, no VAT and no sales tax will be included in the product prices you see on our website and you will not be charged any taxes by us. However your packages may be subject to the customs fees and import duties of the country to which you have your order shipped. The courier will charge you any taxes or customs directly. As taxes and customs may also depend on product category as well as declared amount, we are not able to provide you with any further details. We would recommend you to consult your local Customs office, which will happily assist you with further information.
