Shipping & Handling
ROSEGAL.COM ships worldwide to nearly every country across the globe, we employ the services of major, trusted international carriers to ensure your package arrives to your destination fast and securely.
Shipment Upgrade Notice
We've put a lot of focus on making sure the items get delivered to our customers as quickly as possible. So lately we've upgraded our shipping system to provide better service: we managed to shorten the shipping time, especially for US, UK, FR, DE & CA customers!
From Mar. 10, 2020, customers can enjoy FREE STANDARD SHIPPING on orders over USD$49 (shipping cost excluded)(it was FREE FLAT RATE SHIPPING on orders over USD$45 before this upgrading). The order amount for free shipping has been increased due to the rise of shipping cost, which is out the consideration of providing better service and faster delivery. We appreciate your understanding.
1.The new shipping system takes effect from Mar.10 5:00 CDT, and the orders before this will still be shipped out with our old shipping system. Practically, we ensure 95% of the orders delivered in time. For some remote places, it may take a bit longer.
2.All packages have specific tracking information.
After you have successfully placed your order you will receive email confirmation from us. If you have any requests for your order, kindly let us know as soon as possible before your item enters the processing stage.
Note: In orders with more than one item, the processing time will be based on the item with the longest processing time.
We are happy to announce that now most orders can be shipped out within 24 hours. Kindly note a small quantity of orders may still need between 3-5 business days depending on stock availability.
Please note that the processing time is not included in the shipping time. The total time it will take to receive your order is the processing time + the shipping time.
If you have any issues with your order, you can submit a ticket to our Support Center for further assistance. Our dedicated CS team will contact you within 24 hours.
Tracking Your Order
For tracking numbers, it may take a few days before they become active on the tracking website. If the information is not available please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates.
We high recommend that customers purchase a shipping insurance during the check out for peace of mind when waiting for their package.
Tax And Duties
Kindly note that all packages are shipped from ROSEGAL Warehouses. Our items are shipping duty unpaid and therefore import tax may occur depending on your country's Customs and shipping method. You may check with your local Customs Office for more information.
Notice For Argentina Customers
A tax ID number is required from Argentinian customers who select expedited shipping during the check-out. Please be sure to fill in your tax ID to avoid any clearance problems or delivery failures. Please refer the screen-shot below.
If any issue during the shipping time or after received the item, please feel free to Contact us, our customer service representatives will offer you a satisfying solution.
Warranty and Returns
Hi guys, just to let you know ROSEGAL is operating business as usual. And you now have twice as long to return! Due to COVID-19/Coronavirus, we've extended returns to 60 days after receiving the item for orders paid from February 1st.
Welcome to Rosegal.com. We pride ourselves in our product quality with strict quality control checks in place. To provide you with additional peace of mind, we also offer a comprehensive 30 Day Returns guarantee. Buy with confidence and enjoy a great shopping experience with Rosegal!
Return Shipping Costs
Returnable ItemsItems that can be returned/refunded or exchanged within 30 days of receiving must follow the criteria as below:
1. Faulty items damaged/broken, or soiled upon arrival.
2. Items received in the incorrect size/color.
3. Unwashed, unworn, and unused item(s) that have not met your expectation within 30 days of receiving.
Contact our Support Center as soon as possible if you come across any of the above situations.
If for any reason you decide you no longer want the item. You can report it to us within 30 days of receiving it for a partial refund of the item cost.
Non-Returnable ItemsWe will not accept returns in the following conditions:
1. Items outside the 30 days warranty time-frame.
2. Washed, worn, used, or misused items.
3. Items under the following categories: Sale, Swimwear, Lingerie, Earrings are not covered by the warranty.
4. Virus Prevention items including : All masks, disposable protective clothing and other protective gear that comes in direct contact with skin of humans and animals.These items are not covered by the return policy for hygiene and safety reasons.
Note: All returns must be authorized by the Rosegal Team via the Support Center. Returned item without an Return Merchandise Form (RMA) will not be accepted.
Returns Process & Time-FramePlease carefully follow our returns process to minimize any delays:
1. If your item is returnable (see above), please submit a ticket in our Support Center stating your:
- Order number
- SKU number or product name
- Reason for return
2.Our customer service team will respond to your request within 24 hours and provide you with a Return Merchandise Form (RMA) along with our returns address.
3.Please return the item according to our instructions on the RMA form and send us return proof in the form of the tracking number and a valid return receipt.
4. Once we have received the returned item(s), we will email you and arrange an exchange or a refund within 30 days.
After this, please note the refund times below:
For credit card refunds, please allow between 7-14 business days for the transaction to process.
For PayPal refunds, please allow up to 48 hours for the transaction to appear in your account.
For Wallet refunds (store credit), please allow 24 hours for your account to be updated.
For some debit and credit card refunds to original payment account cannot be made. In such cases, we will request customers to provide us with a PayPal account in their name to complete refunds. Thank you for your understanding.
Return Shipping Costs & AddressWe aim to offer services that will benefit all of our loyal customers. We are now happy to announce that customers from Spain may return to our EU warehouse in Spain. All of our other worldwide customers can return to our Rosegal warehouse. Please always Contact Us prior to returning the items by submitting a ticket to obtain an R.M.A form (Return Merchandise Authorization) with the related returns address.
1. All shipping fees are at the customers expense. This includes shipping fees for a return or exchange. Shipping fees are non-refundable.
2. Please contact your local post office to confirm the actual return shipping fee. We recommend you use the cheapest registered airmail method that is available.
"Do I have to pay tax on orders I buy at Rosegal.com?"
Maybe. It depends on the specific country that is receiving the shipped goods.
Tax is a very complex issue, and varies from one country to another. Some countries are easy to import products into, and have few restrictions and no taxes. Other countries are incredibly restrictive and have high import taxes. Before you start to import larger quantities of products to your country, you will need to research what the law and import practices are in your country (or for the specific destination countries that you are drop shipping into).
Please read the following notes for some basic background:
Import Duty and Sales Tax charged by your country
Depending on the specific country, some Customs offices charge tax on certain types of imported products at certain item quantities and values. Customs offices in other countries may not adopt this practice for certain items. You are responsible for finding out the situation in your own country.
Whatever goods you order from Rosegal.com, we will ship to you. We will not enforce any rules so it is up to you to make sure that what you are purchasing from us is acceptable to be imported into your country.
The category and type of goods you are importing often has an effect on whether you have to pay tax, or how much.
Obviously, certain categories of dangerous or restricted goods are illegal to import in most countries. Other specific restrictions on certain items such as spy cameras and jammers may also apply in your country. Please carefully research the relevant information for your local country.
Many countries charge two kinds of tax when you import from overseas: sales tax (VAT) and import duty. Generally, these two taxes are not very high and the payable amount of tax is based on the value of the goods (and occasionally the shipping).
What is a Rosegal discount coupon?
At 1001couponcodes.ca we believe that getting a discount is much more fun! So we offer the best discount coupons Rosegal for free. Together we also provide special offers, links, exclusives and many promotions totally at no cost to you.
On our coupon site you can find Rosegal special offers and deals Rosegal, plus thousands of offers from the largest and best online stores in Canada and the world, we filter only the most trusted stores with good customer service. We also check out store specials and make them available to our most special readers. You can make your purchase at Rosegal and get a discount using the Rosegal discount coupons that we update daily.
We usually highlight coupons that are valid for the entire store, in percentage and then fixed value.
Our goal at 1001couponcodes.ca is to follow the whole internet and publish on this portal all the savings opportunities when it comes to buying, either in the form of discount coupons or event offers. For example, check out our Olivia & Pearl Coupon Codes or PaintYourLife Coupon Codes, they have daily new offers and coupon codes. Through discount coupons, our readers get exclusive discounts on their purchases at Rosegal and thousands of other establishments. Our site is free, here nobody pays anything to use a discount coupon!
The Rosegal discount coupon (also known as a voucher, gift certificate, discount voucher, promotional coupon, discount code, or promo code) are codes used by online stores to convince undecided customers to complete their purchase. If you enjoyed the discount offered by our coupons, we recommend that you checkout immediately as they have very limited validity.
How to use this discount coupon Rosegal?
The Rosegal coupon can appear in two ways, a code to enter in the shopping cart during checkout, or a specific link that applies an automatic promotion or redirects to a special offers page. Here's a walkthrough to understand how to use the discount coupon Rosegal:
- click on "get coupon";
- copy (ctrl c) the coupon code and click "go to store";
- Some coupons are available in link format, so be smart, because when you enter the store you should realize the discount applied to the products;
- navigate to Rosegal and choose the product you want. put it in the shopping cart, paste the coupon (ctrl v) into the field called "discount coupon" or "gift card";
- see if the discount was applied correctly. the best coupons expire soon, so we recommend finalizing your purchase.
- If you enjoyedTell everyone how you got a discount on Rosegal!
What is a Rosegal coupon code?
A coupon code from Rosegal is a alphanumeric code that you use to get the discount on your order. These Coupon Codes are also called coupon code, promotional code, discount code, promo code or voucher. Webshops from around the world use these types of codes to give discount to their customers on certain products or orders.
Our top 5 stores in Shoes:
How can I use a Rosegal coupon code?
An action code or promotional code from Rosegal Can be used in two ways. The first way is by simply clicking on "SHOW CODE", copy the code and paste it into the shopping cart of the webshop. The other way is by clicking on 'VIEW OFFER', you will then be redirected directly to the webshop and the discount will be applied automatically.
How do you find a couponcode at 1001couponcodes.ca? First of all, look for the desired store in the search bar at the top of this page. Are you looking for a particular product or brand? Then you can type it in the search bar. You can also find your desired webshop in our "SHOPS A-Z" or "CATEGORY" overviews. If you've come to our webshop page, choose a coupon code or offer you'd like to use.
- Copy the couponcode from Rosegal by clicking at "SHOW CODE" or "VIEW OFFER"
- Does a coupon code appear? Then you can copy the code by clicking at the button "COPY"
- Does the modal not show a coupon code? Then you can click directly in the big blue button "VISIT Rosegal
- On the Rosegal website select one or more products and place it into the shopping basket. When you are finished, then have a close look at the basket. Just before the actual checkout, there is somewhere the option to enter an action code, promo code, voucher or coupon code. You paste (CTRL V) here the previously copied code and the discount is applied immediately.
- Please check if the discount has been applied correctly, as it may occur once you're just late and the coupon code has expired. It may also be that the coupon code is only valid for a particular product. In that case, you can just get a new coupon code from our website. It is therefore important that you read the terms of the coupon code.
- Successfully? Then share our Coupon Codes, promotional codes, promotional codes and offers with your friends and family, so they can also make use of additional discounts.
What are the current promo codes or offers available for Rosegal in September 2023?
Currently, promo codes and 1 deals available for Rosegal:
Discover the many offers and discount coupons ready for you at Rosegal
How much can I save at Rosegal?
In the last 30 days, 0 members have saved on average OFF at Rosegal.
How do I use Rosegal coupons?
To use a Rosegal coupon, copy the related promo code to your clipboard and apply it while checking out. Some Rosegal coupons only apply to specific products, so make sure all the items in your cart qualify before submitting your order. If there's a brick-and-mortar store in your area, you may be able to use a printable coupon there as well.
How many Rosegal online coupons are available?
There are currently 100+ Rosegal online coupons reported by Rosegal. These deal offers are available online, including coupon codes. Today alone, users have collectively cashed in on 1 offers.
How to save money at Rosegal?
You can save money at Rosegal by using one of the current Rosegal coupons from 1001couponcodes.ca. Right now, the most you can save is off.
How long do Rosegal coupons last?
The Rosegal promo codes that are currently available end when Rosegal sets the coupon expiration date. However, some Rosegal deals don't have a definite end date, so it's possible the promo code will be active until Rosegal runs out of inventory for the promotional item.
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